Napoleon recommends an annual inspection of your gas fireplace or gas stove and that you call the store directly if you are requiring servicing. Navigate to our Buy Now page in the navigation bar and use the dealer locator tool to find your closest local Napoleon Dealer. Napoleon’s fireplace inserts are … Use extreme caution to avoid electric shock. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. The wire has short-circuited. You can take a butter knife and stretch out the springs, so it makes full contact. Please ensure you are reviewing the specifications and features for these specific units. One of the main causes of a vibrating sound coming from an electric fireplace is the fans motor. Close; Accessories. Therefore, mechanical parts and motors that breakdown would not be an issue of concern. Shipping Warehouse #2­-31550 South Fraser Way Abbotsford BC V2T 4C6 When speaking or emailing with someone, listen or read carefully and take notes. Vent free fireplaces are fireplaces that do not require any type of vent system. Yes! If so, discontinue use of the heater and have a qualified electrician check and/or replace the faulty outlet(s). Vent free gas fireplaces, gas stoves and log sets are not legal for use in Canada. Ensure the intake louvers and log cavity are free from dirt and dust. No matter the brand – Heat n Glo, Napoleon, Kingsman, Empire, RHPeterson, or any other – the parts will wear out or get dirty or clogged over time. Can I use an extension cord with my electric fireplace? Can I purchase parts directly from Napoleon? How to Troubleshoot a Napoleon Fireplace Remote Control: If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. Great job so far — this is not an easy process. You will need to look for the switch that has a lock/unlock key in the battery compartment as you may have put the child lock on. Store pellets in a cool dry area to prevent moisture absorption. Upon changing the batteries in the remote and the receiver, it may be necessary to replace the remote system. When troubleshooting any problem, you have to first start with the basics. Check the wiring for loose connections and replace, if necessary. With so many many products on the market, the shopping process can be a bit overwhelming at times. These type of fireplaces do not have a sealed combustion chamber and relies on the buoyancy of hot gases to vent effectively. Electric Range Burner Temperature Control Troubleshooting The thermocouple on your gas fireplace is a heat-sensitive device that keeps the pilot gas tube open while the pilot is lit. Bread® loans are made by Cross River Bank, a New Jersey Chartered Bank, Member FDIC. When lit for the first time, the fireplace will emit an odor for a few hours. If that media kit/element is not listed as an option for the product, you will not be able to use it. This voluntary program is not a requirement for low mass fireplaces, and it is the manufacturers discretion to qualify the appliance. ), the steps we provided should assist your approach to streamlining electric fireplace troubleshooting and understanding how to reset your unit. 5 Common Fireplace Remote Control Problems Doityourself Com. Visit us to view our full line of fireplaces. We’ve put together this buying guide to help you find the right electric fireplace for your space! A holographic fireplace has the visual details of a real wood burning fireplace or gas burning fireplace without creating an actual fire — so there is no danger, mess or hassle. Troubleshooting Can I use an extension cord with my electric fireplace? Turn all switches to the “off” position and unplug the unit from the wall for five minutes. Napoleon Fireplaces Canada is a division of Wolf Steel Limited, the parent company of the Napoleon brand. High heat output models will heat a small room quickly but may, as a result, be turned off more often than a lower heat output unit. Annual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. Please use the ‘Buy Now’ in the navigation bar to find your nearest Napoleon Dealer. When it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this. Call the electric fireplace manufacturer or retailer where you purchased the unit for more support. Replacement part orders need to be placed through a local dealer, as we do not sell directly to our consumers. NOTE: You can use the ‘Buy Now’ in the navigation bar to find your nearest Napoleon Dealer. Why doesn’t my flame look like the one in the pictures on your website? The millivolts energize a magnetic coil within the gas valve which holds the valve open. Care must be taken when removing the log set as the log set contains LED’s and wires. A thorough cleaning and inspection often fixes many common gas fireplace problems. Napoleon Gas Fireplace Troubleshooting Napoleon Fireplace Remote Instructions Napoleon Gas Stove Manual. They provide the look and feel of a real fire with the use of technology that creates the appearance of an actual flame. If the gas fireplace pilot light will not stay lit, troubleshooting common … Shop Napoleon Electric Fireplaces Online at Chadwicks & Hacks - Hamilton's Best BBQ & Fireplace Store! Instead, they are designed to burn clean and the combustion by-products allowed to flow into the room the fireplace is located in. Where is the best place to locate a thermometer on a wood insert or wood stove? Napoleon Fireplaces Electric Fireplace Installation and Operation Instructions. Ships via Freight Carrier. View and Download Napoleon Electric Fireplace EF30 installation and operation instructions manual online. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The fireplace division of Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, gas & wood stoves. Where do I find the emissions on my wood unit? Possible other considerations include unit overheating (temperature and mechanical motor breakdown) and a reset has been triggered due to overheat. You can find out if your unit is certified for 2020 by looking on the front page of your manual. 50” Wall Mount Electric Fireplace - NEFL50B-HD Cinema Glass 24 - NEFB24HG-3A Allure 42 Phantom - NEFL42FH-MT Allure 50 Phantom - NEFL50FH-MT Cinema Glass 27 - NEFB27HG-3A Stylus - … Will the blower increase the heat output of our fireplaces? Electric fireplaces are fairly straightforward devices. We carry a vast selection of Napoleon wood, gas, coal, pellet & electric stove parts. Press the on button on the handheld remote for two-three seconds and the receiver should flash and/or beep. Please see details for curbside pick-up here. Our handed painted log sets with glowing ember bed are so realistic that they look like a natural wood burning fire. The Napoleon Woodland 18-Inch Electric Fireplace Insert/Log Set - NEFI18H is the perfect solution for older homes which often times have smaller fireplace openings. Some gas fireplace inserts are equipped with a blower motor to direct warm air into the room. Rates range from 0% to 29.99% APR. Pellet Appliances have been designed to burn premium hard or soft wood pellets only. The best way to find out? Some areas to understand as a first step include the main source of malfunction. This hand painted Electric Log Set is as Febo flame electric fireplace zhs 18. See electric fireplace buying guide for more specific details. What is a B vent or natural draft gas fireplace? I’m very qualified to install this unit, why can’t you just tell me how? In order to find out, simply open the vent. If you can’t find the switch, then look for a remote as most units come with … We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family. Speak with the owner directly or a member of the tech squad to help diagnose issues upfront. thermostat setting or temperature setting). Each diagram will take you direct to the HEF33 (Serial# EFAH2I0) Pyromaster Electric Fireplace repair part listings and part views for your model. Bread® loans are made by Cross River Bank, a New Jersey Chartered Bank, Member FDIC. MODEL HEF33 EFAH2I0. Furniture and curtains, etc. Napoleon Electric Fireplace Overview Napoleon electric fireplaces have been part of a rapidly growing product category the past several years. Napoleon Woodland Electric Logs are the perfect solution to filling in an old pre-existing masonry fireplace opening. Pellet quality is important. Gas fireplaces offer a compromise between the two, with the ambiance of wood-burning fireplaces and the convenience of electric models. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. I’m trying to locate my rating plate and serial number, but I cannot find them. Get Free In-Home Estimate Find Local Dealer Visit your local Napoleon Authorized Dealer. Together, try tweaking settings related to the problem or swapping out parts until the problem is solved. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. Are electric fireplaces expensive to operate? Visit Link. Please visit a licenced Napoleon Fireplace Dealer who will submit the warranty request for you. If a log is broken or damaged due to improper placement, that would not be considered warranty. Apply for your rate in seconds without impacting your credit score, Pay over time with 6, 12 and 24 month financing options*, No payments for at least 30 days after your transaction is settled, Prepay your loan at any time without any penalties, Receive monthly bill reminders or set up auto-pay, Select Pay Over Time & Pick Your Finansing Options, Complete Your Checkout & Wait for Your Fireplace. Download. Plug the unit into another wall outlet or install a dedicated on 15-amp circuit board. Parts / Technical Enquiries partshelp@fire-parts.ca. If I want to convert my wood-burning fireplace to gas, is a set of gas logs or a gas insert going to be my best option? Replace the remote control after checking the batteries. This fireplace The pilot light for your gas fireplace is an ignition source. How to Troubleshoot a Napoleon Fireplace Remote Control If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to should remain at least 48-inches from the front of your fireplace for safety. Media Kit Glass Intructions . If you have any questions relating to purchasing of a MagikFlame electric fireplace as an alternative to water-based or mechanical fireplaces including their benefits, features or installation, please contact a fireplace expert at MagikFlame.com. Napoleon fireplaces electric fireplace installation and operation instructions (16 pages) Indoor Fireplace Napoleon EF30 Installation And Operating Instructions Manual (48 pages) ... 8.0 troubleshooting WARNING Turn off the appliance completely and let cool before servicing. VIEW. Upon changing batteries I now have a lock symbol on my remote, what happened? Electric Fireplace EF30 indoor fireplace pdf manual download. We hope that you have found this post to be helpful as well as relevant to assist you. The evidence gathered should have narrowed down possible root causes and positioned everyone to help fix the issue. Durablow fireplace blower fan hs 30000223 ir heating element replacement hs 30000216 for heat surge real flame electric fireplace blower fan heating element. Napoleon Fireplace Remote Troubleshooting Fireplaceremotecontrols Blog. Once you encounter the same error(s) or issues, start to develop theories as to the root cause based on the observations, then start taking steps to fix the issue. Make your living space inviting with the warm glow from the Napoleon Cinema Log Series Electric Fireplace. Upon changing batteries in my hand held remote the screen is no longer working but was before changing them, what happened? 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. No matter what the underlying technical issues are (E.g. Napoleon Electric Fireplaces Showing 1-5 of 5 List View Grid View Filter Sort by: Showing 1-5 of 5 Napoleon ... Napoleon 127 cm (50 in.) We’ve put together fireplace troubleshooting categories below that include various manufacturer owner’s manual considerations, experience with fireplace technology, and tools. The blower is typically wired to the thermostat to activate when the fire reaches a certain temperature. Phazer® logs never need to be replaced. Reproducing an issue simply means verifying or recreating the same error. Leave the fireplace for a period of time to cool power supply is down) is actually something very particular, such as the flames not working or heat not warming up the room temperature (E.g. Napoleon Fireplace Remote Troubleshooting How to Troubleshoot a Napoleon Fireplace Remote Control If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. This can be done on your electric fireplace while on the phone with technical support. Rates range from 0% to 29.99% APR. View & download of more than 2318 Napoleon PDF user manuals, service manuals, operating guides. Find the HEF33 (Serial# EFAH2I0) Pyromaster Electric Fireplace in the diagram listings shown below. Unfortunately, no. If the gas fireplace pilot light will not stay lit, troubleshooting common … Make sure that this switch is turned on or your electric fireplace will not produce heat. What should I consider when choosing a fireplace? The Napoleon 72-In PurView Wall Mount Electric Fireplace is a true show stopper with its enormous display and sleek linear lines. Step By Step Guide: With so many many products on the market, the shopping process can be a bit overwhelming at times. To learn more, explore our. Troubleshooting a Napoleon Fireplace Remote Control - YouTube We're here to help! Electric fireplaces the rating plate will be located on the back of the unit. If you are interested in reading about other manufacturers, make sure to stop by our homepage to see all of our thoughts on today’s best electric fireplaces. These items ship via Federal Express at no additional charge within most of the Canadian Provinces. See. Our Napoleon dealers will ensure that your fireplace is best suited to your needs and that it is installed and serviced properly. If you need to ask us a question about your Napoleon product, please complete the form and a Napoleon customer service representative will get back to you shortly. Have you turned on the switch to the fireplace? Do electric … We recommend the use of premium grade (1% ash content) for longer appliance life and less frequent cleaning. Problem Solved? Troubleshooting fireplace problems will not only improve the overall look and efficiency but also make it much safer. Not to fret, electric fireplaces are fairly straightforward devices and there’s probably a logical reason the heat or flames may not be working. A highly sensitive sensor is employed to turn off the gas to the fireplace should the level of oxygen within the area begin to deplete. Enjoy the LED lit, adjustable color flame effects with your choice of orange or white color combinations, with the simple press of a button. All of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. Your terms may vary and are subject to credit approval. How long is the warranty for my fireplace? The performance and heat output of the pellet appliance is directly related to the quality and moisture of the pellets. Napoleon Propane Stove Manual. Depending upon the limitations of a specific zero clearance fireplace, These combustible building materials may allowed to be installed against the body of the fireplace without fear of combustion or heat damage. There is a possibility that the battery nub on the end of the battery is smaller. Step 2: Gather more details, eliminate variables, In many instances, what was reported as a general issue (E.g. Although this is not a common problem, it does happen on occasion. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website. The flame is on, but no warm air is blowing out. BTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot. B&C repairs and services any brand of fireplace except for electric … Please note the blower will not increase the BTU output on the unit. Replacing burnt out bulbs is easy. Gas Fireplace Troubleshooting – 3 Quick Tips Is your gas fireplace not turning on? Flame operates: a motor or light bulbs and frequent replacement parts, what happened focused experimentation the... Fireplace in the fireplace is a possibility that the battery is smaller securely plugged?. 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